Ok, get started. No thanks, I will download and install manually. Solution and Diagnostic Data Collection. Change preferred operating system Select preferred operating system.
If you wish to see solutions related to another OS, please select the preferred operating system and version and choose 'Change' Select an operating system and version to see available software for this product.
Is my Windows version bit or bit? I don't see my operating system. Detected operating system: Selected operating system: Select your operating system and version , Change. Let us detect the drivers you need for this HP PC Our automated tool will simplify the choices you have to make Detect my drivers. Let us detect the drivers you need for this HP PC Skip the confusion of sorting through all of our drivers and let us detect only the ones you need.
Detect my drivers. Learn more Continue. Show location. HP Support Solution Framework is downloading Locate the file in your browser window, and double-click to begin installing.
Please wait while we find your drivers. Detection not available. Product detection timed out. Please try again. Download list: Download selected files. Email my list. Remove all. Detection completed. Here are the drivers available for your system. All drivers. Filter by importance. Open download list Open all.
Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? Choose 'Refresh' to update the list. My download list. Select all Deselect all. Select the desired files and choose 'Download files' to start a batch download.
Select your desired files and a list of links will be sent by email. Email list of drivers. Remove selected files Download files. Select a location. Europe, Middle East, Africa. Ask our Virtual Agent Our Virtual Agent can help you with wi-fi, scanning, faxing and other setup issues. Print and Scan Doctor. Print and Scan Doctor Helps diagnose and fix connectivity and setup issues.
Watch HP Support videos. Ask the HP Community. Search our knowledge library Search our knowledge library Search. Get original HP ink for your printer Buy now. Important to notice: Just does it after you read an instruction to do so. The last thing to do is trying the printer. Try to print something to check whether the printer is working or not. If it is not, you can reinstall by following the steps above. Just make sure that you have done all the steps.
The first thing to do is restarting all the devices such as your computer or PC, printer, and the router. When everything is back to normal, just go to the printer control panel. Now start to print the Wireless Network Test report. This action triggers printing process and you will get the report in a printing paper. Press the power button first to turn on the printer and connect it to the computer. Click Window button and select the Control Panel. Continue the process by clicking the View Devices and Printers and right click your printer.
Find the Select Properties and click it. Click the print test page and it is working, the printer will print the page automatically.
You may check it first by following the steps bellow: Try to check it by opening the HP OfficeJet Pro printer and checking the paper jam. Remove it and try to print it again. Try to check the ink level because there is a possibility that the printer is running out of ink. You can replace the empty cartridge and install a new one.
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