If your product is out of warranty , find a service center. If you are unable to find an answer on our web site, you can email your question to Epson Support. Phone : Hours : Monday — Friday 7 am — 4 pm PT. Mail : Katella Ave. Los Alamitos, CA Epson Stylus NX Downloads not available on mobile devices. Compatible systems : Windows 11, Windows 10 bit, Windows 10 bit, Windows 8. Printer Driver v6. Compatible systems : Windows 10 bit, Windows 8. Epson Event Manager v3. Common Updater for Epson Scan v1.
Compatible systems : Windows 11, Windows 10 bit, Windows 10 bit. Epson Easy Photo Print v2. Compatible systems : Windows 10 bit, Windows 10 bit, Windows 8.
Top FAQs. Select the questions to view the answers My product is printing blank pages from Windows or my Mac. What should I do? I'm having paper feed problems. I replaced an ink cartridge and my product shows that the same ink cartridge is expended. I see the message Printer is Offline. How do I change the ink cartridges? My printout has lines running through it. How do I know when an ink cartridge needs to be replaced?
I'm having problems installing the software. I cannot scan from my computer with Epson Scan. Copy or Print. Select the questions to view the answers How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order? How do I print double-sided? How do I set up my product for the fastest printing?
How do I print a borderless photo from Windows or my Mac? Can I print on transparencies? When I try to make a copy, my product doesn't detect the photo placed on the scan bed. How do I restore the colors in faded photos? How do I copy a document or photo using my product's control panel? Does OS X support manual duplex printing with my product? Error Messages or Lights. I see the message Cannot connect to Internet in Windows 8. Image Quality or Appearance. Select the questions to view the answers An area I highlighted with a fluorescent or neon marker does not appear in my scan.
Select the questions to view the answers The color ink cartridge is expended even though I print in black only. Why does this happen? I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal? Which ink cartridges should I use with my product? How long should an ink cartridge remain in my product if it's not used often?
Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty? Can the printer still print if an ink cartridge is expended or not installed? Paper or Media. Select the questions to view the answers I'm having paper feed problems. How can I prevent the product from feeding multiple pages at the same time?
Does the type of paper I use really make a difference? How should I load envelopes? How do I know which paper or media type to select in my product's driver? What kind of paper gives the best results for high quality printing? Can I use sheet labels with my product? Can I print on vellum paper? Can I use hole-punched paper with my product? Print Quality or Appearance.
Select the questions to view the answers My printout has lines running through it. My printout has incorrect margins.
The quality of my printed output is unacceptable. My printout is blurry or smeared. My product is printing blank pages from Windows or my Mac. My printout contains garbled characters when I print from Windows or my Mac. The printout is grainy. This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document gives an overview of the product as well as technical specifications, available options and warranty information. Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more. For products in warranty , please contact Technical Support.
If your product is out of warranty , find a service center. If you are unable to find an answer on our web site, you can email your question to Epson Support. Phone : Hours : Monday — Friday 7 am — 4 pm PT. Mail : Katella Ave. Los Alamitos, CA Epson Stylus NX Downloads not available on mobile devices. Top FAQs. Select the questions to view the answers My product is printing blank pages from Windows or my Mac.
What should I do? I'm having paper feed problems. I replaced an ink cartridge and my product shows that the same ink cartridge is expended. I see the message Printer is Offline. How do I change the ink cartridges? My printout has lines running through it. How do I know when an ink cartridge needs to be replaced? I'm having problems installing the software. I cannot scan from my computer with Epson Scan. Copy or Print. Select the questions to view the answers How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
How do I print double-sided? How do I set up my product for the fastest printing? How do I print a borderless photo from Windows or my Mac? Can I print on transparencies? When I try to make a copy, my product doesn't detect the photo placed on the scan bed. How do I restore the colors in faded photos? How do I copy a document or photo using my product's control panel?
Does OS X support manual duplex printing with my product? Error Messages or Lights. I see the message Cannot connect to Internet in Windows 8. Image Quality or Appearance.
Select the questions to view the answers An area I highlighted with a fluorescent or neon marker does not appear in my scan. Select the questions to view the answers The color ink cartridge is expended even though I print in black only. Why does this happen? I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal? Which ink cartridges should I use with my product? How long should an ink cartridge remain in my product if it's not used often? Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty?
Can the printer still print if an ink cartridge is expended or not installed? Paper or Media. Select the questions to view the answers I'm having paper feed problems. How can I prevent the product from feeding multiple pages at the same time?
Does the type of paper I use really make a difference? How should I load envelopes? How do I know which paper or media type to select in my product's driver?
What kind of paper gives the best results for high quality printing? Can I use sheet labels with my product? Can I print on vellum paper? Can I use hole-punched paper with my product? Print Quality or Appearance. Select the questions to view the answers My printout has lines running through it.
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